Get to learn BCA
British Car Auctions is part of BCA Marketplace plc, a company listed on the London Stock Exchange. We are bringing together used car sellers and buyers. We sell more than one million vehicles annually and are Europe’s largest vehicle remarketing company.
We are managing used car sales around 50 centres across 10 countries: France, Portugal, Spain, Germany, Netherlands, Switzerland, Denmark, Italy, Sweden and UK.
We develop partnerships with many contributors, sometimes exclusively, to offer a wide selection of cars. Vehicles for sales come from dealer trade-in, finance and leasing houses, rental companies, manufacturer, fleet operators and adminitrations among others. BCA features a unique used vehicle stock.
We sell a wide variety of cars, commercial vehicles, damaged cars, non-runners, two-wheelers and even trucks and machinery! The vehicle type is mentioned on the vehicle detail page.
In the menu, you can either search for a specific vehicle in stock or search for a sale in the calendar. The calendar will contain a selection of similar vehicles to offer you a larger choice.
Discover our different types of sales, who is eligible to attend and how to register with us.
A sale is an event, online or in hall where we present a wide range of vehicles. To access online sales, you must be registered and connected. At BCA, we provide different type of sales:
Access to our sales is reserved for professionals from the automotive industry.
To register at BCA, fill in the online form, we'll call you back asap to learn more about you and ask you to provide a few documents. You can also register at BCA when you come to an auction in hall or simply call us.
After receiving your documents listed here below, we send you your online login within 24 hours:
Optional
It takes within 24 to 48 hours to register, check your documentation and send you your login.
If after 48 hours of your online registration you have not received the activation email sent by the Customer service :
You should register with your local BCA subsidiary. If you came from a country where BCA is not present we will automatically assign your account to the team best placed to support you.
No, once you are registered in a BCA, you can get access to all international sales across Europe. Please contact your local team and request the access. Further information or documentation might be required.
In order to make full use of our online auctions, you must be using the latest versions of these web browsers: Google Chrome, Mozilla Firefox, Microsoft Edge and Apple Safari.You can download the web browsers directly under the following links:
Note: If it still happens that our online auctions are not displayed correctly, this may also be due to your firewall settings. Please contact your IT administrator and have the following ports opened: TCP 1935 & 3478 UDP Ports 40000-65535.
From bidding to receiving your invoice, all the information you need to know.
During our online sales, each of your bids commits you. All the bids are active until the end of the auction. If you win a vehicle, you are obliged to go ahead with the transaction. During an auction in hall, if you raise your hand and the auctioneer accepts the bid, this is legally binding and cannot be revoked.
Depending on the sale and BCA country, you might have access to this information before the auction starts. You will find it on the vehicle detail page.
The BCA website respects all the standard practices of online security. To bid and buy, all the users have to connect with secure passwords. The website uses the standard internet cryptographic Protocol SSL (Secure Sockets Layer), supplying a safety and an integrity of the data for the web communications.
You will be notified via email shortly after the end of the sale.
Furthermore, you will also find this information under MyBCA (with the exception of purchases done on Live Online)
You have to pay the vehicle hammer price and buyer fees. You must pay by bank transfer in the next two calendar days. Please note that buyer fees and payment details are different depending on the country sale management.
Professionals can receive invoices without VAT under certain conditions. Please refer to the guide for more information.
Get more information about how to pick up a vehicle and our delivery options.
After the payment of your invoice, your vehicle can be released. You have up to seven calendar days to pick up the car free of charge. Afterwards a fee per car per additional day will be charged.
You will find the details of your vehicle's location in the vehicle´s detail page in My BCA. To get the local center details and opening hours, please check the location page.
Yes, BCA can help to deliver you the vehicle. For more details, please refer to the Delivery section.
Yes, BCA can help you to get some documents and deliver the vehicle abroad. For more details, please refer to the Export section.
At BCA we want to ensure your satisfaction. Thus why we have a dedicated team to process your claims. We accept claims on certain vehicles and conditions.action. Thus why we have a dedicated team to process your claims. We accept claims on certain vehicles and conditions.
At BCA we want to ensure your satisfaction. Thus why we have a dedicated team to process your claims. If after carefully studying our terms and conditions you would like to submit a claim, please follow the process below or contact us +49 (0)2131 3100 0
In Germany, you can open a claim for vehicles that have an issue which was not annouced by the auctionneer during the sale or not mentionned in the vehicle detail page or mechanical report or other attached document. Please refer to our General Terms and Conditions and our damage catalogue.
We would like to ask for your understanding that complaints which have not been reported to BCA in due time and form cannot be considered. Please refer to our General Terms and Conditions.
Please follow our claim process to claim vehicles you purshased in other countrys.
Visit the Jargon Buster page to learn more